Skip To Content

How Innogames improved user retention, subscription rates & LTV using direct-to-device Preloads

  • Goal

    Increase customer LTV

  • Targeted Devices

    High-end Android devices

  • Geos

    United States

  • Ad Unit

    Dynamic Preloads

InnoGames is Germany’s leading developer and provider of mobile games with revenues of more than 160 million. Their top titles include Forge of Empires, Elvenar and Tribal Wars. Their portfolio spans six live games and a continuously expanding mobile title collection.

The client initiated a Dynamic Preload campaign to seamlessly install their app on newly activated Android devices in the U.S. Over the following months, they found that users who interact with preloaded apps have higher retention rates, higher conversion rates, and higher loyalty. These successes stem from the fact the user trusted and tried the apps that come already installed on their phone. They began to see comparable CPI rates and an increased LTV by up to 40%. Compared to other tried and tested marketing platforms, preloading their gaming app on targeted devices delivered a far greater ROI.

InnoGames has since increased spend to almost 10X the initial spend and has reported impressive increases across all campaign KPIs.

By leveraging preloads with Digital Turbine, InnoGames is able to keep CPI rates comparable but achieve a much higher conversion rate when compared to traditional methods of advertising their apps. The ability to target the right audience-device combinations leads to reaching a more highly engaged audience that is exponentially more likely to interact with their games, again and again.

Campaign KPIs

Compared to other tried and tested marketing platforms, preloading their gaming app on targeted devices delivered a far greater ROI.

3.2 Million Preloads

Higher Retention

Higher Click to Install

Greater ROI

It’s a “win-win-win situation” because users get instant access to apps they can trust, mobile operators increase customer connection and loyalty because they are offering great apps out of the box, and InnoGames can activate and motivate high-quality users from the get-go. To top it off, ad fraud isn’t a problem.